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Yet we can reverse such influences. If we know we will overreact to consumer products or housing options when we see a happy face (one reason good sales representatives and real estate agents are always smiling), we can take a moment before buying. If we know female job screeners are more likely to reject attractive female applicants, we can help screeners understand their biases—or hire outside screeners.

3. To reverse the negative influences of snap decisions, we should_________.

  • Atrust our first impression
  • Bdo as people usually do
  • Cthink before we act
  • Dask for expert advice

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