Questions 1/3

       Why do so many Americans distrust what they read in their newspapers? The American Society of Newspaper Editors is trying to answer this painful question. The organization is deep into a long self-analysis known as the journalism credibility project. Sad to say, this project has turned out to be mostly low-level findings about factual errors and spelling and grammar mistakes, combined with lots of head-scratching puzzlement about what in the world those readers really want. 
     What is the passage mainly about? 

  • ANeeds of the readers all over the world.
  • BCauses of the public disappointment about newspapers.
  • COrigins of the declining newspaper industry.
  • DAims of a journalism credibility project.

Questions 2/3

      For some time past it has been widely accepted that babies — and other creatures — learn to do things because certain acts lead to "rewards"; and there is no reason to doubt that this is true. But it used also to be widely believed that effective rewards, at least in the early stages, had to be directly related to such basic physiological (生理的) "drives" as thirst or hunger. In other words, a baby would learn if he got food or drink or some sort of physical comfort, not otherwise. It is now clear that this is not so. Babies will learn to behave in ways that produce results in the world without any other reward except the successful outcome. 
      The passage is intended to tell us that ______.

  • A babies learn to do things which are directly related to pleasure
  • Bbabies learn to do things which will bring them a feeling of success
  • C babies learn to do things which will meet their physical needs
  • D babies learn to do things which will satisfy their curiosity

Questions 3/3

       When a consumer finds that an item she or he bought is faulty or in some other way does not live up to the manufacturer's claim for it, the first step is to present the warranty, or any other records which might help, at the store of purchase. In most cases, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction.
       The passage tells us         .

  • Ahow to settle a consumer's complaint about a faulty item
  • Bhow to make an effective complaint about a faulty item
  • Chow to avoid buying a faulty item
  • Dhow to deal with complaints from customers